1. 14-Day Money-Back Guarantee We want you to be completely satisfied with our services. Therefore, we offer a 14-day money-back guarantee on all our subscription plans (Monthly, Annual, and Lifetime). If you are not satisfied with the service for any reason, you can request a full refund within 14 days of your initial purchase. We won’t ask complicated questions or have hidden exceptions.
2. How to Request a Refund To request a refund, simply contact us via our support form or email us at info@finan360.com with the subject “Refund Request” and include the email associated with your account. We will process your request within 24-48 business hours. (Note for Mobile App Users: If your subscription was purchased via the Apple App Store or Google Play Store, refund requests must be processed directly through your Apple ID or Google Play account settings, according to their respective store policies).
3. Subscription Cancellation You can cancel your subscription at any time to avoid future charges. If you cancel, your service will remain active until the end of the current billing period. After canceling, you will not be charged again.
4. Payments Processed by Paddle (Web Users) For our web platform, our order process is conducted by our online reseller and Merchant of Record, Paddle, who also handles inquiries related to orders, billing, and returns